Credit card now are required to make appointments

I was hoping to not have to do this.

Due to an increase in people not showing up for their appointments, I have implemented that a credit card is required to have on file in order for bookings to be made online.

Keep in mind, that there is NO CHARGE to your card when you make the booking, the card is only charged if the appointment is missed or cancelled after the cancellation period.

If you are having issues with this when booking you can always email me at healthyrootsbc@gmail.com and I can make the appointment for you.

Change in cancellation policy

With the cold and flu season fully upon us, more people are understandingly needing to cancel more often.

Because of this I have had to update my cancellation policy.

Any cancellation that occurs with less than 48 hours from the appointment date & time will be subject to a charge of 50% of the treatment cost.

Please, if you do not feel good and your appointment is coming up, let me know right away and we can reschedule it. With waiting until the day of or day before it prevents others from being able to book in.